Legal Notice & AI Assistant Terms of Use

This website and AI Assistant are operated by:
Savoir Faire Digital SRL
Rue sur les Heids 48
Belgium

• Company Number (BCE): BE0724529721
• Email: hello@savoirfaire.digital
• Website: savoirfaire.digital

SFD AI is an AI-powered assistant developed by Savoir Faire Digital to help visitors quickly access information about our services and improve their browsing experience. The assistant generates responses based on the information made available by Savoir Faire Digital and uses artificial intelligence technologies provided by trusted third-party providers.

The assistant is designed to answer questions using the information available in its knowledge base at the time of your request. While every effort is made to ensure the accuracy and relevance of the responses, they are provided for informational purposes only and do not constitute professional advice, legal advice, contractual commitments or guarantees. If your request requires a personalised answer or official confirmation, please contact a member of our team directly.

By using this assistant, you agree to:

• use the service in a lawful and respectful manner;
• avoid submitting unlawful, harmful, abusive or misleading content;
• refrain from attempting to disrupt, misuse or interfere with the service;
• avoid sharing confidential, sensitive or personal information that is not necessary for your request.

Savoir Faire Digital reserves the right to suspend or restrict access in the event of misuse.

This assistant uses artificial intelligence technologies, including language models provided by OpenAI. Although the assistant has been configured to provide reliable and relevant information, AI-generated responses may occasionally be incomplete, inaccurate or unsuitable for a particular situation. Users should exercise their own judgment and verify any important information before making decisions based on the assistant’s responses.

Savoir Faire Digital makes reasonable efforts to ensure the quality and availability of the AI Assistant.

However, we do not guarantee that:

• every response will be complete or accurate;
• the assistant will always understand your request correctly;
• the service will be available without interruption.

To the fullest extent permitted by applicable law, Savoir Faire Digital shall not be liable for any direct or indirect damages resulting from the use of the AI Assistant or reliance on its responses.

Conversations with the AI Assistant may be recorded for the purposes of:

• improving the quality of responses;
• maintaining and securing the service;
• analysing usage statistics;
• developing new features.

Please do not submit:

• passwords;
• payment card information;
• banking details;
• medical information;
• confidential business information;
• any other sensitive personal data.

The processing of personal data is governed by our Privacy Policy and applicable data protection legislation, including the General Data Protection Regulation (GDPR).

All content available on this website, including the information used to train or configure the AI Assistant, remains the property of Savoir Faire Digital or its respective owners.

No content may be copied, reproduced, distributed or reused without prior written permission.

We strive to keep the AI Assistant available at all times.

However, the service may be temporarily unavailable due to:

• maintenance operations;
• technical issues;
• updates;
• outages affecting third-party services.

Savoir Faire Digital does not guarantee uninterrupted availability of the service.

Savoir Faire Digital reserves the right to modify, suspend or discontinue the AI Assistant and to update these Legal Notice and Terms of Use at any time without prior notice. Continued use of the assistant after such changes constitutes acceptance of the updated terms.

If you have any questions regarding these Legal Notice & Terms of Use or the operation of the AI Assistant, please contact:
Savoir Faire Digital – hello@savoirfaire.digital